Privacy Policy for TWBCFC LLC

Effective Date: [1/27/2025]

At TWBCFC LLC ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit and use our website,

https://truewbuilders.com/

("Site"). By using our Site, you consent to the practices described in this policy.

1. Information We Collect

When you visit our Site or request a free estimate, we may collect the following personal information:

Name, Phone Number, Email Address

Additionally, if you choose to schedule an appointment through our calendar booking system, we may collect information regarding the appointment date and time. This information helps us provide you with the best possible service and ensures timely communication regarding your roofing project.

2. How We Use Your Information

The information we collect from you is used for the following purposes:

To provide you with free estimates

To schedule and manage appointments through our calendar system to communicate with you about your project to improve our services and user experience

We value your time and strive to ensure that every aspect of our service is as efficient as possible, including providing fast and accurate estimates.

3. Information Sharing

We respect your privacy and do not share your personal information with third parties for marketing or promotional purposes. However, we may share your information in the following cases:

Subcontractors and Support Services: We may share your information with our trusted subcontractors, suppliers, or service partners as necessary to support customer service or to carry out the services you’ve requested. Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as a subpoena or court order.

We will not share or sell leads' information.

4. No Sharing of Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. While we implement security measures to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We may use cookies or other tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us improve the functionality of the Site, remember your preferences, and gather anonymous analytics data to improve our services.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

7. Your Rights

You have the right to access, update, or request deletion of your personal information at any time. If you would like to exercise these rights or have any concerns about how we handle your data, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

TWBCFC LLC

Phone:

(970) 972-1209

Email:

[email protected]

Website:

https://truewbuilders.com/

By using our Site, you consent to the collection and use of your personal information as described in this Privacy Policy.

This policy ensures that users understand their rights and how their data is handled while providing the necessary transparency for TWBCFC LLC's operations. Let me know if you'd like any further adjustments or additional sections!